Wednesday, July 31, 2019
A Critique of Chinua Achebeââ¬â¢s ââ¬ÅAn Image of Africaââ¬Â Essay
ââ¬Å"Certainly Conrad appears to go to considerable pains to set up layers of insulation between himself and the moral universe of his history. He has, for example, a narrator behind a narrator. The primary narrator is Marlow but his account is given to us through the filter of a second, shadowy person. But if Conradââ¬â¢s intention is to draw a cordon sanitaire between himself and the moral and psychological malaise of his narrator his care seems to me totally wasted because he neglects to hint however subtly or tentatively at an alternative frame of reference by which we may judge the actions and opinions of his characters.â⬠Although Achebe recognizes Conradââ¬â¢s use of multiple narrators, he dismisses any intention on Conradââ¬â¢s part of utilizing the narrators to introduce psychological depth in Heart of Darkness. I believe, however, that Conradââ¬â¢s full objective was to establish a moral and existential tone in his novella; he accomplished this by incorpo rating a second narrator. Conrad introduces the narrator and his surrounding characters as they navigate the Thames River. As the narrator describes Marlow and the other Seamen the reader begins to question where Marlow stands in this social hierarchy. Conrad thus establishes a tone of uncertainty in the credibility and morality of both Marlow and the narrator. The entire novella is a retelling of Marlowââ¬â¢s tales in Africa, years after they had occurred, which leaves the extent of Marlowââ¬â¢s exaggeration and embellishment of his story up for question. 2. Disagree ââ¬Å"Joseph Conrad was a thoroughgoing racist. That this simple truth is glossed over in criticisms of his work is due to the fact that white racism against Africa is such a normal way of thinking that its manifestations go completely unremarkedâ⬠Achebe is not reading Conradââ¬â¢s work on a symbolic level rather he superficially judges parts of the novella as racist. The novella Heart of Darkness is not a racial slur, nor is it an insulting depiction of the people of Africa in any way. It is an examination of the false pretenses the Europeans held over their assumed benevolent work in Africa. The purpose of Marlowââ¬â¢s story was to show the adverse effects of imperialism on white European tradesmen. Conrad is thus in no way a racist, as he set out to depict the malice of Europeans during this time period. He uses his experiences in the Congo during King Leopold of Belgiumââ¬â¢s tyranny to show the malevolence greed instills in mankind. 3. Disagree ââ¬Å"Africa as a metaphysical battlefield devoid of all recognizable humanity, into which the wandering European enters at his peril. . . . . Can nobody see the preposterous and perverse arrogance in thus reducing Africa to the role of props for the break-up of one petty European mind? But that is not even the point. The real question is the dehumanization of Africa and Africans which this age-long attitude has fostered and continues to foster in the world. And the question is whether a novel which celebrates this dehumanization, which depersonalizes a portion of the human race, can be called a great work of art.â⬠Conradââ¬â¢s Heart of Darkness is a great work of art; is it a symbolic delineation of Western covetousness and the effects materialism has on mankind. Africa is not meant to be ââ¬Å"devoid of all recognizable humanity.â⬠Africa is a setting which could be moved anywhere white Europeans use phony moral objectives to carry out their greed. The novella is not specific to Africa but, is a representation of the degradation of man when he works on fake moral grounds. It is for that very reason that Conrad begins his novella with Marlowââ¬â¢s recount of manââ¬â¢s historical occupations -including Roman and British sieges- and the darkness that follows all acts of greed. 4. Disagree Unfortunately his heart of darkness plagues us still. Which is why an offensive and deplorable book can be described by a serious scholar as ââ¬Å"among the half dozen greatest short novels in the English language.â⬠Although Achebeââ¬â¢s defensive view is reasonable as he is of African descent and feels affronted by the opinion he believes Conrad holds, he misses the overall meaning of the novella. Conradââ¬â¢s Heart of Darkness is not a plague, nor should it be regretted. This novella gave insight into the shameful acts committed by Europeans in search of fame and fortune. Heart of Darkness is not a slander on the African people; it is the exposure of European cruelty and manââ¬â¢s madness derived from greed and feeling empowered over another. 5. Disagree ââ¬Å"I am talking about a book which parades in the most vulgar fashion prejudices and insults from which a section of mankind has suffered untold agonies and atrocities in the past and continues to do so in many ways and many places today. I am talking about a story in which the very humanity of black people is called in question.â⬠Humanity is questioned in Heart of Darkness but, Achebe fails to realize Conradââ¬â¢s intention. Achebe focuses primarily on the depiction of the Africans in this novella and disregards the contempt Conrad holds for the imperialists. Conradââ¬â¢s objective was to unmask the ââ¬Å"prejudices and insults from which a section of mankind has suffered untold agonies and atrocitiesâ⬠but, not in the ââ¬Å"vulgar fashionâ⬠Achebe describes. The humanity of Europeans is instead called in question. Conrad had witnessed firsthand how the Europeans pillaged and devastated African communities and used his experiences to illustrate the obscen ity of imperialism. 6. Disagree ââ¬Å"As a sensible man I will not accept just any travelerââ¬â¢s tales solely on the grounds that I have not made the journey myself. I will not trust the evidence even off manââ¬â¢s very eyes when I suspect them to be as jaundiced as Conradââ¬â¢s. And we also happen to know that Conrad was, in the words of his biographer, Bernard C. Meyer, ââ¬Å"notoriously inaccurate in the rendering of his own history.â⬠In fiction it is often the authorââ¬â¢s idiosyncratic perspective that makes a story intriguing. Factual recounting does not arrive in a fictional book. Whether Conradââ¬â¢s portrayal of imperialism in Africa was entirely accurate or an embellished version of his own existential struggles, Heart of Darkness was a landmark piece for his time period. The atrocities committed during European imperialism were not a subject of conversation but, Conrad helped to bring the issues to the surface. Conrad did not aim to offend the people of Africa; he intended to expo se the Europeans of their veiled immorality.
Tuesday, July 30, 2019
Economy versus the Environment Essay
Down to Earth by Ted Steinberg highlights the role of nature in US history. Steinberg provides historical events, from minute detail of migrating birds to monumental breaking up of Pangeae, to support his analysis and for readers to fully grasp the course of American history. He maintains that the continuous interaction between human and nature drives them to evolve. But the truth, of course, is that human has tendencies to disregard nature to achieve their ideal standard of living. Moreover, humanââ¬â¢s present consumption puts the life of future generation at risk. Long before the European settlement in the region, Americaââ¬â¢s natural resources were already being threatened. Native American hunters utilized the world around them according to their needs. These early hunters drove mammoths to extinction, as well as the giant ground sloths and other prehistoric species. Many of them used fire to clear landscape which did served their purpose but harmed other plants and animals. Eventually, however, they became gifted stewards of their environment. Their activities, hunting, gathering and farming, were influenced by the cycles of nature. The early exploration dictated by personal consumption quickly followed by exploitation. Migrants poured in pursuit of gold and silver in the English colonies which was abandoned for intensive harvesting of lucrative crops or the trapping of animals. The slang ââ¬Å"buckâ⬠for money in America refers to deer hides called buckskins, being exported for glove making and other forms of leather manufacturing. This economic system persists until the end of the colonial period. By mid-1800s, regions were identified by the kind of cash crops they produced. Tobacco, ââ¬Å"King Cotton,â⬠rice from South Carolina lowlands, timber from the virgin forests of the Great Lakes, Texas cattle and wheat from the Great Plains. The system made the nation wealthy but at a devastating cost to biodiversity. Steinberg pointed out that the major factor that brought the ecological change in America is ââ¬Å"putting a price tag on the natural world. â⬠Cities were expanding, farmers were becoming more specialized in their cash crops and companies were pushing for more profits. Nature was transformed to articles of trade. Lumber companies, for instance, led to much deforestation which led to loss of other plants and habitat of animals. The citizens of the US seemed to have a sense of ââ¬Å"ecological amnesia,â⬠oblivious to the effect on nature of ruthless exploitation despite the mounting evidence. Aside from lumber companies, other businesses and industries abused the natural resources for profit to further degrade the environment. A common man specializing in one type of cash crop had to rely on other farmers to provide for the needs not met by his own produce. Rivers where fish used to spawn were dammed and converted to companiesââ¬â¢ energy source. Nature was completely ignored in the interest of commerce and industry. As trade and commercialization intensifies so as reliance of everyone on someone else. Economic activity, both production and consumption, relates to the environment in two ways: the environment provides the raw materials for production, and through the process of production and consumption, we emit wastes into the environment (Worster, 1994). However, human wants are limited while resources are finite. Demand always exceeds supply. So what happens now if we continue to strive to obtain more goods and services from our limited supply of non-renewable resources? Our present and future generations are in peril. Economic theories of trade argue that a country should concentrate on trading and producing goods and services where they have the comparative advantage (Krugman& Obstfeld, 2008). The comparative advantage in production is achieved if the input that was used is abundant in the country. For instance, labor intensive goods should be traded by countries with large population, while countries should concentrate in producing capital intensive goods if they are abundant in capital. This exactly what the early traders did. They traded according to their comparative advantage, maximized their profit and yes, abused the environment to further their gains. The economic thinking that competitiveness as a function of efficiency of labor and capital is outmoded (Epping, 2001). In other parts of the world, industries are starting to factor in the efficient way of using their natural resources. These efficiencies benefit countries, companies and local communities. Japan and Germany use half the energy input of American industry in their products. Energy represents about 10 percent of the cost of production and so they achieve with their efficiency about a five percent comparative advantage in world markets relative to US goods. The idea is to have a sustainable supply of both non-renewable and renewable resources relative to demand, to use the natural resources in a more efficient way to make the goods and services of a country, a company or a community more competitive in the market. We do not want to be the generation that kills everything. References Epping, Randy Charles (2001). A Beginnerââ¬â¢s Guide To World Economy. New York: Random House, Inc. Krugman, P. & Obstfeld, M. (2008). International Economics: Theory and Policy. Boston: Pearson Education, Inc. Steinberg, Ted (2002). Down To Earth (pp. 1-115). New York: Oxford UP. Worster, Donald (1994). Natureââ¬â¢s Economy: The History of Ecological Ideas. United Kingdom: Cambridge UP.
Why Youth Leave the Church
Introduction ââ¬Å"With such an army of workers as our youth, rightly trained, might furnish, how soon the message of a crucified, risen, and soon-coming Savior might be carried to the whole world! â⬠(Education, p. 271). Wow, what a statement. This is probably the most well known statement by Sister Ellen White concerning the youth. These words are so powerful and motivating, that they inspire the imagination to look forward to itââ¬â¢s fulfillment, to the day when this army of dedicated Christian young people will be spread out around the world to bring the message of Jesusââ¬â¢ soon return to everyone.I must confess that simply the thought of this sends shivers down my spine. I am, however, forced to question whether this dream will ever become a reality. The church, it seems, is facing a dilemma, in that we are losing the youth. Many of our young people are leaving the church, and in seeking to answer the question of why this is happening, I would like to share with y ou the resource that I believe to most accurately describe the reason for the youth leaving the church, as well as what to do to stem the flow of this widespread desertion. Recommended Resource(s)The main resource that I believe to be the best and that I would like to recommend, is the book, Why our Teenagers Leave the Church, written by author Roger L. Dudley. I will also be referring to two other resources that I used, both of which is based on the above mentioned book. The first and most important is an article with the same title, and by the same author. It is basically a condensed version of the book, and it covers the basics of the research done, as well as the results and what can be done to prevent the youth from leaving the church. The second is a sermon by Pastor Dwight K.Nelson, titled, Primer for the next generation: XNY 101. In the sermon Pastor Nelson briefly explains how the study was done, the results attained, and the remedy to the problem. I will now proceed to dis cuss the two secondary resources (Article: Why our teenagers leave the church; Sermon: Primer for the next generation: XNY 101), based on the premise of the primary resource (Book: Why our teenagers leave the church). Primary Resource Roger Dudleyââ¬â¢s book is the culmination of an expansive 10 year longitudinal study, where the author traced the lives of about 1500 teenagers as they grew up and, often, grew disillusioned.According to his book, Dudley asserts that 40 to 50 percent of Adventist youth leave the church before their mid twenties. Secondary Resources Why our Teenagers leave the Church (Article) As was mentioned previously, the article is a very condensed version of the book, and it goes straight to the point. The purpose of the study was to attempt to discover the extent of the churchââ¬â¢s loss of itââ¬â¢s young adults. According to the article, 40 to 50 percent of baptized Seventh Day Adventist teenagers either dropped their membership, or became inactive in the church, in their mid twenties.According to Dudley, there are five influences that determines the continuation or discontinuation of young people in the church, and they are as follows: Home Influences Parochial vs. Public Education Congregational Involvemnet Lifestyle Standards Devotional Practices I am in favor of, and recommend this resource, because it is straight forward and to the point. It provides the needed facts right from the start, allowing the reader to look at the all the determinants and then make a plan on how to proceed to negate or minimize the loss of young people.Primer for the next generation: XNY 101 (Sermon: Audio) Pastor Dwight K. Nelson starts of by explaining the details of the study that was done. He quotes the following from the book: ââ¬Å"Many teenagers and young adults are leaving the church because they perceive it to be behavior centered when they are looking for relationships. â⬠(Why Our Teenagers Leave the Church, P58) ââ¬Å"We have seen that though our youth have heard the words of the gospel of righteousness by grace through faith, . . . [our] emphasis on behavioral standards has led the majority to believe that they must somehow merit salvation. . . Through precept and example, we must do everything possible to clarify grace and to break the hold of legalism. We must communicate a gospel of hope. Without this effort we will never retain our youth. They will not continue to struggle in a contest that they cannot possibly win. â⬠(58, 59 emphasis supplied) I would also gladly recommend this resource, because Paster Nelson identifies the problem from the data, and he then goes on to provide a remedy to the problem. Conclusion ââ¬Å"We cannot always build the future for our youth, but we can build our youth for the future. â⬠Franklin D. RooseveltWhen looking at the data covered in these resources, it is clear that the future is uncertain. It is also clear that the youth are the leaders of tomorrows churc h, and in order for them to lead, they need to be there. We need to realize that we cannot necessarily set everything in place for our youth, but, what we can however do, is to prepare our youth for the future, for the decisionââ¬â¢s that they will have to make. We can prepare them for this uncertain future by laying a good foundation in our educational institutions, at church, and most importantly at home. The greatest determinant, by far, is the family.If the family is built on the rock, nothing can shake it. ââ¬Å"With such an army of workers as our youth, rightly trained, might furnish, how soon the message of a crucified, risen, and soon-coming Savior might be carried to the whole world! â⬠(Education, p. 271). ââ¬â Reference List Ellen G. White, Education ( Washington, D. C. : Review and Herald, 1903). Roger L. Dudley, Why Our Teenagers Leave the Church: Personal Stories from a 10-Year Study (Hagerstown, Md. : Review and Herald, 2000) Roger L. Dudley, Why Our Teen agers Leave the Church (Spectrum, Volume 28, Issue 4, Autumn 2000)
Monday, July 29, 2019
Gender and History Essay Example | Topics and Well Written Essays - 1500 words
Gender and History - Essay Example In other words, gender depends on the form of norms the society suggests. Lastly, sexuality is the modern discourse concerning sex which Foucault studied 2. There two known genders for animate matters, it is very much evident that human in nature is very patriarchal. Men dominate above women. It is already an issue on which to follow for the categories of gender. The conservative society will claim that there are only two accepted gender, the male or female. The society's notion of gender evolved and little by little entertained the other kind of gender which is the "third sex" (as what they call it) the homosexuals1. Just like in the Modern West, they believe that gender is more of nature. This means that there is only male and female based on the anatomical features 2. But when we say "anatomical", we are actually referring to the science of life called "Biology". This science belongs to the 20th century batch of sciences and believes that the existence of the third sex has reasons and causes. This science, therefore, has a different belief with that of the Modern West. In Modern West construction, they believe in bipolarity or the opposite of thing, example male with female, masculine and feminine, and girl and boy. When we talk about gender there will be a lot of involved issues in it. There were those about equal rights that will come up. There are also those issues about homosexuality and their rights. Before, homosexuality is already observed, long before the time of Troy and the Greek Philosophers. The issue of homosexuality before was about men drawn to have relationships with the same sex with the reason of academic relationship. They thought they would be more of a genius person when having a relationship with the same sex. But the issues about gender before were not as sound as now. It was all passing. Approaches toward homosexual behavior have reversed with time and place. In ancient Greece, homosexual relations were accepted and, in some cases, expected activity in certain segments of society. Later attitudes toward homosexuality in the Western world were determined largely by prevailing Judeo-Christian moral codes, which treat homosexuality as immoral or sinful. But like many other sins, homosexual relations were seen as expressions of the weakness inherent in all human beings, and not as a mental disorder or as the behavior of a specific type of person. This latter view, which regarded homosexuality as a pathology, developed in the late 19th century. By the beginning of the 20th century, psychoanalysts out-looked homosexuals as the victims of faulty development 7. There had been a lot of sociobiologists that tried to explain the existence of the third sex. The Modern West idea said that there are only two kinds of gender which is the male and female and that this is natural. Biologists tried to explain that the existence of the third sex has something to do with the hormonal imbalances of the person but sociobiologists will say that it is due to the third sex is due to the construction of new norms by the society.
Sunday, July 28, 2019
CAUSES OF RACE RIOTS Essay Example | Topics and Well Written Essays - 250 words
CAUSES OF RACE RIOTS - Essay Example The outbreaks of civil unrest signified a progressive movement in which the subjects were empowered and ready to question the supremacy of any race. The outbreaks of civil unrest tore down the edifice of segregation and discrimination between the races2. The African American migration, which took place between 1910 and 1970, entails African Americans movement from the rural South to the industrial North and West3. The Black migration was critical as it led to demographic changes and transformed the face of race relations in the region as African Americans became integrated into the society. The migration was also significant as it led to integration and segregation whereby it perpetuated racial divide as discrimination became rife, besides orchestrating a demographic revolution. The migration also had significant economic outcomes among the African Americans. In conclusion, the events of the 20th century unsettled and provided the impetus in transforming the political, demographic, and cultural distinctiveness of the American society as a whole. The events radically altered most of the institutions (legal, political and social), which affected race
Saturday, July 27, 2019
Sartre's No Exit Essay Example | Topics and Well Written Essays - 1500 words
Sartre's No Exit - Essay Example Although taken as a quasi strategy for the Existentialist movement, the transcription of this lecture was the only pamphlet that Sartre amenably regretted seeing in print. Yet, it continues to be the foremost introduction to his philosophy to the general public. One reason both for its fame and his discomfort is the precision with which it displays the cardinal doctrines of existentialist thought while enlightening Sartre's attempt to widen its social application in reaction to his Catholic and Communist criticism - it offers us a sight of Sartre's thought ââ¬Å"on the wing.â⬠In his play ââ¬ËNo Exitââ¬â¢, he is determined to prove his famous argument; ââ¬Å"hell is other peopleâ⬠and perception that there is no God is widely unleashed. He wants the reader to catch his philosophical perspective of belief and reason. No Exit, the Jean- Paul Sartreââ¬â¢s play, coined the famous slogan ââ¬Å"Hell is other people!â⬠Anybody may wonder on hearing such a harsh de claration, if this is a portrayal of manhood or just a portrayal of certain categories of individuals who make life more problematic than it ought to be. Sartre's unique vision on hell takes us to an isolated hotel located in an extremely hot place with numerous rooms to be occupied that are better referred to as the damned (Contat 33). This particular play involves majorly three people who died and went to their eternal destination, the Hell. They are three rather selfish and depraved individuals, seeing them in one light. Contrariwise, you can say they are three delicate souls desperately in need of something. However, they have no ability to offer of themselves. Like vampires imbibing the best of all mankind, wanting to be satisfied, yet unwilling to care for anybody, but only themselves. Our first character to meet is a journalist who owns what he calls pacifist newspaper by the name Joseph Garcin. He was shot during the Second World War, although he had deserted his position an d fled to Mexico. He is constantly trying to escape from Gomez judgment and others who think he is a coward because he fled in war time. His paramount accuser is himself, the only person he could never escape. Joseph was also a drunk and an adulterer. He deliberately cheated on his wife habitually; even making poor women to serve coffee to his mistresses and him. He was so heartless that he did not care how much he caused his poor wife pain. She died of a broken heart soon after him. Next we have Serrano Inez who is a self declared sinner and foul to the ground. She describes the nadirs of her immorality in the following declaration: ââ¬Å"When I say I am cruel, I imply I can not get on devoid of making people suffer. Just like a live coal ââ¬â a live coal in othersââ¬â¢ people hearts. When In am alone I sparkle outâ⬠(Hudson 78). Despite her unkind nature, Inez has a virtue; she calls them by way of seeing them. Inez is similar to a vampire because she lives for her bo dily desire. She was a lesbian and guilty of ending a marriage and spinning a wife against her spouse. She made that woman her love, and together, they collaborated and killed the husband of her lover. She can look at her wickedness, and accept it as a portion of who she is. Inez consents being in hell and she does not anticipate anything enhanced. In hell, she lusts for
Friday, July 26, 2019
The growth of China 2008 to 2013 impact on the U.S. economy Research Paper
The growth of China 2008 to 2013 impact on the U.S. economy - Research Paper Example With the main aim of ensuring recovery after the recession of 2008, the country has managed to record tremendous growth, particularly in the gross domestic product (GDP), which is used by its leaders in the benchmarking of the economyââ¬â¢s performance. In this study, I seek to address the concept of economic growth in China from a macroeconomic point of view, and how the same impacts on the US economy from a macroeconomic point of view (Chuang & Thomas, 2010; Morrison, 2013). The economy of China has been considered as one of the fastest growing economies in the world taking into consideration its real annual gross domestic product (GDP) that has averagely grown to 10% in the year 2013. As such, China is regarded as a main global power in trade. The other economic achievements in China that make its economy to be growing faster is that fact that it is the largest manufacturer, the largest trading economy, the second-largest foreign direct investment (FDI) destination and the only country holding the largest number of foreign exchange reserves (Calhoun & Derluguian, 2011). Within a span of only three decades beginning the year 1979, the rapidness in the economic rise of China can be considered as one of the major and the greatest success stories economically. However, this rating cannot be merited to that of the U.S.A considering that it has a lower per capita value as compared to the US (Gordon, 2008). However, in the year 2008, Chinaââ¬â¢s economic growth was adversely affected by the recession considering that significant declines were noted in its exports, FDI inflows and imports. Consequently, there was a slowed growth in the countryââ¬â¢s GDP and a large number of the working population lost their jobs through forced retrenchments and early retirements. From the angle of macroeconomics, it can be said that the recession affected households, businesses and the public
Thursday, July 25, 2019
I wondered how a person can be developed to be a leader Essay
I wondered how a person can be developed to be a leader - Essay Example An effective leader knows what needs to be done to bring life back to the company, to deal with the companyââ¬â¢s debt and financial burdens, to manage burgeoning and diverse groups of employees or to introduce more consumer-relevant products. The leader is the person who knows how to bring results. This is the reason that company leadership is the first variable that is changed when it hits rough patches. Conversely, the asset that is most appreciated and valued when the company is gaining speed. I understand that an innate set of leadership characteristics is essential in a person to be a good leader, combined with relevant education and training. I attained that education in business school right at the onset of my career and it has proved instrumental in my career progression and leadership capabilities. I have surmised that leadership is very contextual in nature and exists in many forms and manifestations. There are no didactic rules surrounding leadership; leadership is suc cessful when it is addressing change and bringing results. What is Leadership? While there are countless definitions of leadership in textbooks, the one I found most relevant was presented by Kotter, saying that leadership addresses change in organizations and prepares it for the ensuing struggle (2001). The world is in a state of constant change and dynamism, affected by a multitude of factors including newer technologies, economic shifts, globalization, social responsibility, the internet and scarce resources. As a result, todayââ¬â¢s companies need people at the helm who are capable of dealing with change and deciding strategies that bring about change. The legendary Steve Jobs is commended as being one of the best leaders of our times because he steered Apple single-handedly not only towards profit, but made the company the most innovative company in the world which affected billions all over the globe. The idea crafted by Jobs, in retrospect, seems so simple: to enable the e veryday consumer to have simple yet artful gadgets for everyday entertainment. It was that vision of change, combined with Jobsââ¬â¢ management of Appleââ¬â¢s resources to steer it towards achievement of that vision that has allowed Apple to become what it is today. Thereupon, I take leadership as the force that not merely creates a vision for betterment, but also communicates it to all stakeholders, making it possible for that vision to be realized. The Leadership Role With the understanding that leadership exists to address change, I attempted to understand the exact role leadership plays in this process. Leadership is about refusing to limit oneââ¬â¢s mind to ââ¬Ëeither this or thatââ¬â¢ scenarios, says Martin (2007); the author explains that leaders do not simply consider two three options and select among them, but rather they create new, unheard-of solutions. Effective leaders are not afraid of complicated problems and nor do they develop strategies that fit som e pre-conceived mould. Instead, leaders strive to find a special solution that meets the unique business need. The innovativeness in leadersââ¬â¢ thinking is represented by creative solutions to problems that are a result of multidirectional factors and often opposing options (Martin). McShane and VonGlinow (2009) state that leaders use all the persuasion tactics at their disposal to motivate people to understand and implement their creative solutions. I learnt
Microeconomics Essay Example | Topics and Well Written Essays - 250 words
Microeconomics - Essay Example 2. Explain the difference between a private good and a public good. Why has there been an increase in the number of public goods "produced" by governments? Public Goods are goods that are non-rival and non-excludable, quite the opposite of Private Goods (Experimental Economics Center). Public goods, being non-rival, means that the marginal utility used-up by one consumer does not limit the marginal utility that another consumer will use. Private goods, on the other hand, are rival goods, which mean that if there are a total of 10 pencils in the market and Consumer A utilizes 4 of those pencils, then the marginal utility enjoyed by Consumer B is decreased to only 6 pencils. Public goods are non-excludable; which basically means that one consumer does not block other consumers from using up the public good. This differs from private goods in that should consumers use up the supply of private goods, other consumers are excluded from enjoying the private good. In Economics, one of the ca uses of Market Failure is public good and the tendency of the consumers to free-ride.
Wednesday, July 24, 2019
Information Technology for Business - Scenario analysis Essay
Information Technology for Business - Scenario analysis - Essay Example Podcasting has risen in terms of popularity and is still in the stages of infancy. This early stage in which the technology is currently places provides a lucrative opportunity for innovative firms to capitalize upon and develop devices as well as tools that may make it easier for consumers to use and allow companies to consider as a credible medium to enhance their businesses. One of the most important benefits of podcasting is that it allows information to be dissipated across in an effort to educate and influence audiences on a global scale. The possibility to download content allows users to be able to access the content whenever deemed necessary in addition to the advantage to be able to play any part of the content as required. Podcasting is an ideal avenue to generate revenue through sponsorship and advertising (Michael Woodland Geoghegan, Dan Klass, 2005). Companies recognize that marketing forms a vital tool of modern businesses and firms spend billions of dollars worth revenue just to promote the product within its customer base. Marketing experts such as Paul Campbell of Effective Podcasting acknowledges that Podcasting is being perceived by the industry as a new and encouraging opportunity for businesses and forecasts the podcast related market to grow by as much as 1000% over the coming 4 years. Podcasts are advantageous for businesses given the versatility and variety with which they can be developed as also the fact that podcasts can represent any kind of business or market segment with different and exclusive content. The latest technology in the development of Podcasts has helped companies advance from merely spamming their customers with unwanted advertisements and newsletters, thereby invoking the ire and lack of concern among customers for any such style of promotion. Podcasts provide a workaround from this ââ¬Ëpush promotionââ¬â¢ by enabling users to be able to listen to podcasts depending on their
Tuesday, July 23, 2019
Foundations of Public Health and Health Promotion Essay
Foundations of Public Health and Health Promotion - Essay Example The shortcomings of these models are addressed by the Red Lotus health promotion model which advocates for a value and principle system to guide actions in all aspects of health promotion process. Hawe, Degeling, and Hall Needs Assessment and Planning model conducts an assessment to obtain a comprehensive picture of the health issues and problems facing the community. Through this assessment, practitioners can guide their actions towards health intervention initiatives aimed at improving health conditions. The assessment process is divided into two stages. First, identifying health problem priorities. During this stage, data is collected and analysed to determine what health problems are critical so that priority to health problems is set (Hawe, Degeling & Hall, 1990). The magnitude of a specific health problem determines its priority in terms of needs to be addressed as soon as possible. Second, analysing the health problem. The aim of this stage is to gather more data about the factors that lead to the identified health problems. Once enough data is collected and analysed, priorities are set on how to address the health problems identified. Values and principles of health p romotion such as community empowerment and participation are then used to describe how to solve the health problems. The shortcoming of this model is that it takes a technical orientation approach to solving health problems. For example, it describes how health promotion problems should be addressed without putting emphasis on values and principles to guide actions and yield positive results. The Program Management Guidelines from New South Wales Health gives a guideline of steps to follow to guide actions. The guidelines given reflect actions that may occur simultaneous. It gives guideline on how to organize and plan the health promotion programs to
Monday, July 22, 2019
Religion and the Meaning of Life Essay Example for Free
Religion and the Meaning of Life Essay According to Frederich Nietzche, ââ¬Å"A man who has a why to live can bear any howâ⬠. To me this statement provides massive insight into the human experience: all people need a purpose in life. As humans we need a constructive outlet through which we can invest our thoughts, emotions, efforts and energies. We need something to thrive for and strive toward. Religion, for many people provides this outlet in life in a most positive manner. It allows people to find themselves by losing themselves foremost. Religion encourages service to others, selflessness, forgiveness and ascetic values that allow people to displace personal prejudices and mental barriers that are roadblocks on the path toward self awareness and understanding. Religion teaches that human beings are direct creations of God. Due to this, the religious person places immense gravity into the definition of what it means to be human. To the religious person human life is sacred therefore all human beings are treated as if they are sacred entities. Dignity is vital to this experience and the religious person lives a decent life based largely on the fact that they find it a grave injustice to engage in dehumanizing acts. A dehumanizing act is any action that undermines the value of what it means to be human, and because human life to the religious person is sacred; treating other people and oneself with respect is part of the job description. Religious people also are heavily focused on remaining loyal to traditions and place heavy emphasis on the concept of togetherness through ceremonies, rituals and even celebrations. Religious people congregate and come together in a forum of mutual understanding of one anotherââ¬â¢s beliefs and values, and respect for the characteristics that make individuals unique. This is how religious institutions have survived throughout the ages. People of all sorts come together based on a mutual understanding of the same truths. The idea of coming together forms a family-like atmosphere that strengthens dynamics within individual households and strengthens interpersonal bonds among all people whom the religious person encounters. The religious person lives a life of kindness, simplicity and dignity highlighted by unity, loyalty and fairness. These concepts are vital to becoming a well integrated person which is the key component to finding oneââ¬â¢s purpose and meaning in life. Once a person gains a sense of purpose, the other aspects of their lives fall into place based around what that person chooses to life for. When a person lives for their faith, their lives are based around morals that encourage reverence for all human beings and a genuine perceptive of righteousness. This is why religious people not only have a strong sense of self, but also have unshakable character based in a solid affection for mankind.
Sunday, July 21, 2019
Adam Smiths Theory of Self-Interest
Adam Smiths Theory of Self-Interest Adam Smith is a fascinated moral philosopher and an expert of economic. He left two famous books. I can still get much enlightenment when I read his words in this modern society. His mainly research are on morality and economy. This essay will focus on how self-interest motivates individuals in these two aspects and what role does self-interest plays in the developing society. Having found this complex question, we should have a general understanding of what is self-interest? Many people may confound self-interest and selfish. Adam Smith thought people will do whatever good to themselves when they burned and selfish is a humanââ¬â¢s natural action. (Smith Moral ex.) But actually those two words have huge differences. Selfish describe a kind of person who just care about himself of herself. They ignore others feeling or benefit as long as they can get something good from what they did. This is really a negative influence which we should abandon it. ââ¬ËSelf-interest or self-love is derived from the selfish passions, but self-love is not identified with selfishness, because self-love, like other interests, can be virtuous (the virtue of prudence) or evil (greed or avarice).ââ¬â¢ (Werhane, PH 1989, p. 671) Self-interest looks like selfish on the surface but indeed it can make an interaction between people. ââ¬ËTo the selfish and original passions of human nature, the loss or gain of a very small interest of our own appears to be of vastly more importance, excites a much more passionate joy or sorrow, a much greater desire or aversion, than the greatest concern of another with whom we have no particular connection.ââ¬â¢ (Smith Moral ex. 8). Everyone who chase them own profits and donââ¬â¢t do harm to othersââ¬â¢ benefits in the meantime is called self-interest. Thus help other is helping themselves in fact and the more you get better the more you are willing to help others, which is a kind of huge power to make our society improve, so our society will become much more harmonious and plentiful eventually. That why Adam Smith said: ââ¬ËHis interests, as long as they are surveyed from this standpoint, can never be put into balance with our own; can never restrain us from doing whatever may tend to promote our own self-interest.ââ¬â¢ (Smith Moral ex. 8) On the other hand, although Adam Smith believes self-interest may make people seems selfish, but it will bring sympathy to them as well. Smith said: ââ¬ËThe man of the most perfect virtue, the man whom we naturally love and admire the most, is he who joins, to the perfect command of his own original and selfish6 feelings, a real appreciation of the original and sympathetic feelings of others.ââ¬â¢ (Smith Moral ex. 7) It is a natural when people burn, which let people take others feeling and their happiness or sadness into them own business, even though he derives nothing from it except the pleasure of seeing it. (Smith Moral ex. 1) Smith thinks sympathy is kinds of sense which will make their emotion fluctuate with others feeling which can resolve the conflict between individual interests and social interests. ââ¬ËThe man who feels the most or the joys and sorrows of others, is best fitted for acquiring the most complete control of his own joys and sorrows.ââ¬â¢ (Smith Mo ral ex. 5) Furthermore sympathy not only means share feelings but understands and contain as well. We can acquire the same feeling when we in the similar circumstance that others had thus we will have a deeply communication with them. They will see the phase called help other is helping me. ââ¬ËSmith argues, sympathy, coupled with reason, imagination, and our natural desire for ââ¬Å"what ought to be approved ofâ⬠provide the conditions that enable us disinterestedly or impartially to examine and to approve or disapprove a motive, character, or action.ââ¬â¢ (Werhane, PH 1989, p. 677). So what prompted the ordinary people on many occasions to sacrifice their interests for others bigger benefits? It is not a noble and grant human natural, it is a strong motivation; a self-satisfied; a self-interest! (Smith Moral ex. 11) Smith thought everybody burn with self-interests they only want to do the things good to themselves, which is the prime motive for humanââ¬â¢s active. People help others want to achieve their own goal indeed so they will become better when they help others. ââ¬ËHe will be more likely to get their help if he can interest their self-love in favoring him, and show them that it is for their own advantage to do what he requires of them.ââ¬â¢ (Smith Wealth ex. 3) In this case the more individuals chase their benefits the more they motivate the whole societyââ¬â¢s progress and the society include all walks of life will achieve a universal prosperity finally. Just as Smith argue that: ââ¬ËHe is in this, as in many other cases, led by an invisible hand to promote an outcome which was not part of his intention.ââ¬â¢ (Smith Wealth ex. 6) Each individual is thought to be able to perceive his or her own best interests; they act so as to gain pleasure or happiness in whatever way they choose.ââ¬â¢ (Heywood, A 2003, p48)This is something that can be a win-win. ââ¬ËBy pursuing his own interest he frequently promotes that of the society more effectively than when he really tries to promote it.ââ¬â¢ (Smith Wealth ex. 6) So self-interest is a kind of catalytic of improving society to a great extent in this case. ââ¬ËIn principle, individuals always seek their own economic advantage; and, in principle, they act strictly rationally to achieve this goal.ââ¬â¢ (Skirbekk, G Gilje, N 2001, p 250) Smith call this the law of natural which is free competition actually, this invisible hand is a kind of power which make the market fairer. It is important to make a division of labor in the market; I think the competition is the direct reason which causes this phenomenon. ââ¬ËIt is the necessary, though very slow and gradual, consequence of a certain tendency in human nature which has in view no such ultimate outcome; [this is] the tendency to deal, barter, and exchange one thing for another.ââ¬â¢ (Smith Wealth ex. 1) Smith thought it is the division of labor that increases the productivity. Everyone can just accomplish his part of job; he can focus on his own business. There is an idiom called practice makes perfect, so the efficiency of the whole market must be improved. It is a kind of exchange, just as Smith said: ââ¬Ëgive me that which I want, and you shall have what you want. That is the meaning of every such offerâ⬠¦. we expect our dinner, but from their concern for their own interest.ââ¬â¢ (Inquiry into the nature and causes of the wealth of nations extracts 6). People always have much more inter est in their own business than the society profits. ââ¬ËIt was the conduct of individual human beings that led us into this mess, and it is the behavior of individuals as well as the structuring of systems that has to change.ââ¬â¢(Garton Ash 2014) So as we can find from here it is self-interest that motivate people to work; to do those economic activities. Moreover, what is the simplest method to reach this boundary? Smith thought is the freedom and non-interventionism. It doesnââ¬â¢t mean no-government, their function is limited to the administration of justice, and they are night watchman. ââ¬ËHe attacked economic protectionism: the government should meddle as little as possible in trade and industry.ââ¬â¢ (Skirbekk, G Gilje, N 2001, p 249) So Smith strongly recommended creating a free-market. ââ¬ËIn an ideal free market resting on private property, no individual can coerce any other, all cooperation is voluntary, all parties to such cooperation benefit or they need not participate.ââ¬â¢ (Friedman 2014, pp. 122-126). He opposed the state intervention in the economy, because he thought the market will automatically adjust. This is what he called ââ¬Ëthe invisible handââ¬â¢, it will help people maximum their own profits and the society will make progress with individuals in the meantime. So it can make a combine b etween self-interest and public-interest. When the businessmen work hard to do their own business this ââ¬Ëinvisible handââ¬â¢ will let them to choose the best-fit for the society. This is also help other is help ourselves. ââ¬ËAltruism is relegated to no more than delayed self-interest, so, for example, the more we create a good reputation, the more we can exploit it for economic advantage.ââ¬â¢ (Hutton Schneider 2014, pp. 13-17.) So as the analyses I have presented above, we can clearly find that self-interest is the necessary and sufficient condition of our societyââ¬â¢s thriving and prosperous. The better market canââ¬â¢t leave self-interest, which means they canââ¬â¢t exist without each other. Smith described that the conflict between self-interest and public-interest can be solved by combining them. They made each other! Thus if everyone can motivated by their self-interest, they will try them best to acquire the profits, which can motivate our societyââ¬â¢s economy and make the market much more efficient and fairer ultimately.
Strategy and management control system: Tata Motors
Strategy and management control system: Tata Motors Introduction This essay addresses a very debatable yet imperative topic relating to the link between the strategy and management control system of an organization. The discussion in this essay roots from Andrew Campbells paper, Tailored, Not Benchmarked: A Fresh Look at Corporate Planning. This paper discusses the impact of benchmarking and the effect of efficient planning strategies on the value of an organisation. He suggests that in place of deploying standardized benchmarking and planning strategies based on another organisation, each organisation needs to evaluate its internal environment and devise strategies according to the needs of the individual organisation. Campbell describes the planning process very appropriately in his paper as, A good planning process is unique to its company () carefully tailored to the needs of the businesses as well as to the skills, insights, and experiences of senior corporate managers. Furthermore, Campbell lays stress on the fact that organisations need to constantly monitor and modify their planning strategies to match the needs of the organisation and the dynamic business environment. In this paper, Campbell has very modestly touched upon the fact that management control systems (MCS) and strategy essentially complement each other and should be coordinated to produce the desired firm value (Campbell, 1999). MCS are defined as any formal, information-based procedures and statements used by managers to monitor and influence the behavior and activities in a firm (Simons, 1994). While, strategy is a continuing pattern of decision making for the future of an organization (Mintzberg, 1978) deliberate (formal) or unintended (informal), that emerges due to the opportunities that arise in the organization or market (Merchant Stede, 2007; Langfield-Smith, 1997) An earlier perspective on this topic was provided by Anthony (1965, 1988) suggesting that, strategy is the constant given element in the organisation and management control systems hold the job of monitoring, modifying and tracking the progress of their implementation. Lorange et al (1986) introduced another association of management control and strategy in the concept of strategic control. Strategic control is a system constantly examining an organisations strategy with respect to its goals, and modifying them whenever the need arose. The one limitation all these perspectives suffered from was the fact that, management control systems identified with the task of monitoring and modifying strategy only (Simons, 1990). Robert Simons (1990) introduced a new perspective proposing that management control systems were responsible for not only monitoring or implementation, but also for formation of strategy; hence establishing a very important relationship between management control systems and strategic choices of an organisation. Building on these ideas, this essay aims to analyse the link between management control system and strategy of Tata Motors Limited (TTM), a multinational automobile corporation headquartered in Mumbai, India. During the course of this essay, we will first have a look at TTMs background strategy, control systems, performance measurement system, and the risks they are facing. Followed by this will be a discussion on TTMs case in the light of different perspective mentioned above to observe whether there exists a link between the strategy, management control system and performance measurement measures of TTM. Finally, we will have a look at some suggestions with regard to their control systems that could help TTM improve their position. Tata Motors Limited Background and Strategy TTM is a part of the Tata Group, the largest private corporate group in India. Tata group has business ventures in steel, communications, tea, information technology, power and hospitality aside from automobiles. TTM is Indias largest automobile company, with consolidated revenues $20 billion in 2009-10. It is the leader in commercial vehicles in each segment, and among the top three in passenger vehicles along with being the worlds fourth largest truck manufacturer, and the worlds second largest bus manufacturer. In addition to domestic growth, TTMs important strategic move over time has been international expansion. TTM has acquired Daewoo Commercial Vehicle Company Limited, Hispano Carrocera S.p.A. Spain, has a joint venture with Marco Polo of Brazil for production of buses and most recently acquired the iconic British brands Jaguar and Land Rover (Just-Auto editorial team, 2010). Tata motors follow a straightforward rule for expansion; since they have limited technological availa bility to get a presence on the global industrial scene, they look for countries with access to technology and products, find a strategic partner in that market, and then sell Tata motors products in that country whilst exporting their products and capacities regionally (Seshan Kumar, 2008). For example, In January 2006, Tata motors signed an agreement with Fiat Group to sell Fiat vehicles through the Tata Motors outlets in India. In May 2006, the joint venture of Tata Motors with Fiat grew into an industrial partnership for sharing Indian facilities to manufacture vehicles, engines and transmissions for Indian and overseas markets (Just-Auto editorial team, 2010). Along with Internationalisation of operations, TTM follows the strategy of product innovation, which provides TTM with its competitive edge reasonably priced products. It started with introducing the innovative 407 platform for trucks in the 1980s, designed especially to suit Indian road conditions, in consideration with rural areas. Moreover, even today towards the end of the third decade of its existence it dominates two-third of the market. In 1998, TTM launched the first indigenously designed passenger car in India, the Tata Indica sporting innovation by providing more space, contemporary features at a very competitive price. In 2005, TTM launched Indias first mini truck, a small sub one-tonne vehicle facilitating intra-city or shorter distances. This vehicle was designed to replace the three-wheeler carriages market in India by a more sophisticated four-wheeled mode of transport at almost the same price. It used a two-cylinder engine, provided only in Irish crà ¨me colour and had a rigid front axle and rear wheel drive for low cost. The most recent innovation TTM has come out with is the 632-cc Tata Nano, claimed to be the cheapest car in the world also called the Peoples car/ Rupees 1 lakh car ($2500). The target price itself became the source of innovation, as industry claims that it is impossible to make a car at that price. This car is developed based on a series of innovative ideas; engine was packaged on the rear side; two cylinder engine (conventionally there are three-four cylinder engines); identical handles and mechanisms for left and right side doors. Moreover, the speedometer and other instruments panel in the Nano are in the centre of the dashboard, rather than facing the driver, to make it easy and cheaper to switch the position of the steering wheel from the right to the left facilitating exports to other markets as well (Seshan Kumar, 2008). Furthermore the car has unconventional seats; maximising the interior space by pushing the wheels to the corners and power train to below the rear seat creating sufficient space to accommodate three-to-four people (BMA, 2010). Analysis Management control system and Performance Measurement System To sustain the innovation in products and expansion in markets TTM had to introduce changes in their MCS to complement their strategic moves.TTM has two main divisions based on the type of vehicles passenger cars and commercial vehicles (CVBU). With increasing operations TTM In the year 2000, TTMs CVBU suffered its first loss of $2.5 million that led the company to adopt the Tata Business Excellence Model (TBEM). TBEM, based on Malcolm Baldridge Award for business excellence and Balanced Scorecards as its performance measurement, which will be discussed in depth later (Tata Group| Corporate Governance| Busniess Excellence, 2010). TTM saw shift from a more hierarchical structure to a flatter organisational structure, facilitating easy communication between employees. The change in business model complimented the change in the information technology system too. TTM uses an integration of outsourced facilities some of which are Ariba for supplier negotiations; product lifecycle managem ent and advanced computer aided designs for the engineering and designs of their products; SAP enterprise software application and programmes for enterprise resource planning and increasing transaction effectiveness. Through this, the activities of all departments production, manufacturing, purchase, finance operations etc, were interlinked facilitating better control and coordination by means of an efficient supply-chain management system. Furthermore, TTM changed their product development process and introduced a more collaborative process utilizing the capabilities of different venture partners, suppliers, design houses, subsidiaries and associate companies specialising in different verticals. With the transition of the in-house production process TTM realised the importance of expanding into the international market and thus adopted the internationalisation philosophy mentioned above, to keep in line with their goals and objectives at the same time as gaining access to differe nt markets (BMA, 2010). TTM has a strategic preview of their plans every 5 years where plans are altered whilst introducing new goals and objectives. A well-defined process for the preparation and monitoring of the annual budgets and long-term business plans is followed. There are meetings twice a month of the management committee at operational levels to review the operations and plans of key business areas. TTM has a set of corporate policies, the Tata Code of Conduct, covering the integrity of financial reporting, ethical conducts, regulatory compliance, conflict of interests review and reporting of concerns. All employees have regular exposure to this through fast flowing information between the management and the employees by means of articles, magazines and newsletters (Jamble, Sukate, Guha, Mhasade, Sumeet, Tonk, 2010). TTM has an intact performance measurement system keeping in line with their strategy of offering innovation at a competitive price, as mentioned above the Balanced Scorecard. After suffering their first loss in more than fifty years in 2000, TTM had to resort to stringent cost cutting across all business units, which poised a challenge. TATA Motors Commercial Vehicle Business Unit then employed the balanced scorecard. With the process in progress, the genuine problem revealed itself. It turned out that the manual nature of the review procedures of such a huge structure was getting extremely difficult to implement and consuming valuable amount of time. To address this, the Balanced Scorecard Automation Tool was implemented that would centralise, assimilate and collate the data, providing rapid review and analytical functionality and a comprehensive single picture of organisational performance. Within two years of this, CVBU registered a profit of $ 2.3 Million from the loss of $ 2.5 Million, leading to 60% of TTMs inventory turnover. Initially, CVBU had started the balanced scorecard with only corporate level scorecard; but with its success, now it has expanded to six hierarchical levels with three hundred and thirty one scorecards, additionally looking forward to proliferate it to the lowest level of organisational structure (Huda, 2009). Risks Fetching the advantage of low cost of labour in India, and cheaper resources, TTM places itself as a firm providing innovation at a lower cost, but they do not necessarily produce differentiated products. Their innovation only lies in the fact that they offer a multitude of features suitable for Indian conditions at a lower price, that no other Indian company does (lower competition in domestic market). The threat that TTM faces is the managing of two different segments of vehicles at the same time, the higher priced premium segment (Jaguar and Land Rover) and the very low priced segment (Tata Nano); the low cost manufacturing would not be as advantageous its premium segments car (Seshan Kumar, 2008). Moreover, other Indian manufacturers teaming up internationally like Renault Logan (joint venture between Mahindra and Renault) will intensify the competition for TTM. Further, by entering into the premium cars and sports utility vehicles segment, TTM now faces competition from various other brands like Audi, BMW, Daimler, and Volkswagen (Wentz, 2008). Moreover, Through TTMs core strategy of internationalisation, they depend on exports for revenues. But, as the position of the Indian Rupee has now strengthened, it is posing a challenge resulting in a lesser than expected export realisation (Kurup Toms, 2008). Aside from that, TTMs low cost products rely on low quality and its international competitors like Hyundai and Maruti Suzuki have internationally approved quality. Therefore, TTM needs to address its critical quality issue to be an international player (editorial team, 2010) From the discussion about TTM, it can be observed that there is a very evident alignment of its strategy with its performance measurement system and management control systems. The corporate strategy of a company helps in the decision of the company regarding the type of businesses to operate in (Johnson Scholes, 1989), how to structure and finance the company, how to acquire and utilize the resources to convert distinct competencies into competitive advantages (Andrews, 1980 cited in; Langfield-Smith, 1997). TTMs MCS boasts a much-organised structure comprising of formal control standard operating procedures, budgetary controls; informal controls regular interaction with employees, interactive communication system (also facilitating personnel control); administrative and social controls plying ethical codes of conduct; which exemplifies that TTMs MCS has a well-defined structure complementing its precise strategic perspective (Langfield-Smith, 1997). By changing the organisation al structure and introducing a new performance measurement system (the balanced scorecard), it can be noticed that TTM reviews its MCS has a frequent strategic preview and initiate changes as and when the need arises. Furthermore, it is noticeable that TTM is a follower of the contingency school of thought, which advocates that organisational effectiveness results from deploying administrative practices (like performance measurement) in a way that fits the contingencies the organisation functions within. Rather it is noticeable that, while adapting to these contingencies, TTM is finding new practices that match their organisation than relying on the ones other organisations use (Chenhall, 2006). Scope for Improvement Robert Simons (1995) suggested that for managers of modern organisations, it is a difficult task to manage employees and organisation efficiently while giving them enough space to come up with new and innovative ideas at the same time controlling them enough so that they do not misuse this freedom. He suggested four levers of control, the belief system; boundary systems; diagnostic control systems and interactive control systems (Simons, 1995). While the belief systems inculcate core values of the organisation, the boundary systems specify what needs avoidance. On the other hand, diagnostic control systems determine critical performance variables and the interactive control systems help resolve strategic uncertainties (Triantafylli, 2010). For successful implementation of lever of controls, the organisations has to make sure that all the four levers are complementarily in place to produce the desired organisational performance keeping in line with the strategy. For TTM while the appr opriate belief and boundary systems are in place, there seems to be a lack of diagnostic and interactive control systems. A number of key issues that require attention have been pointed out in the earlier section relating to their strategy with respect to competition, quality and exports. If TTM had the diagnostic and interactive control systems in place then these critical areas would have been resolved with an appropriate solution leading to effective organisational performance. Alongside, TTMs strategy would have accounted for these shortcomings if intact levers of controls were in place. Conclusion TTM is one of the strong contenders in the Indian automobile market heading towards a more international sphere. If it continues with innovation and the cost advantage, the organisation would be able to make successful headway. To achieve that, TTM needs to look into some areas that require attention, bring the required changes to its organisational processes, strategy, and control systems. Although, there is a strong link between the MCS and strategy for TTM, but it could be put to a more valuable use by employing the appropriate changes. Reverting to Campbells statement mentioned earlier, it is clearly noticeable that TTM does not benchmark, but focus on its external and internal advantages and utilizes the resources appropriately. This is evident from the fact that they use the availability of cheaper resources and labour to obtain their cost advantage and that TTM introduced new performance measurement system with the change in their strategy to complement it. Furthermore, TTM ha s utilized the availability of technical expertise to manufacture innovative products, gain a competitive edge in the market, and carve a niche for itself. Therefore, TTM has its unique strategy and competitive edge gained by virtue of its effective management control system that has been responsible for TTMs success. Banning tobacco advertisement:the necessity of a consequent solution Banning tobacco advertisement:the necessity of a consequent solution Banning tobacco advertisement:The necessity of a consequent solution Bonded Tobacco Co.: Making smoking safe for smokers., Old Gold Cigarettes: Not a cough in a carload., Camel Cigarettes: More doctors smoke Camels than any other cigarette. (http://www.tvacres.com/tobacco_slogans.htm, 12/12/09). These are just some examples of slogans common in cigarette advertisement in the history of tobacco ads. The belittlement of the harmfulness of smoking in advertisement is one of the main reasons why Health Organizations and Governments worldwide enforce the banishment of cigarette promotion from the world of advertisement. The progress of this enforcement varies from country to country but most of the above the line promotion is already tobacco free and many sponsorship promotions follow this example. The following essay displays the necessity of regimenting advertisement in the tobacco industry and explains why a consequent realization is requisite. First, a brief look at the historic development of tobacco advertisement and the beginning of its regulation. In 1789 the first advertisement on tobacco products was placed in the New York daily paper by P. Lorrillard Company (Petrone, G. S.,1996, p.7). In the 1920s Bull Durham was the first brand name which was advertised on a large scale by picturing a golfer swinging his club while smoking and introducing the slogan: ââ¬Å"On every green they all roll ââ¬Å"Bullâ⬠. Its easy for YOU to roll your own Genuine Bull Durham.â⬠(http://www.owdna.org/History/history25.htm,12/12/09). The tobacco industry took advantage of the development of color lithography in the late 1870s and new approaches to advertisement arose such as the idea of James Buchanan Duke, of W. Duke Sons, to create cigarette boxes with the imprint of the cigarettes brand name and a decorative picture which was part of a collectable series (http://library.duke.edu/digitalcollections/eaa/tobacco.html, 12/12/09). The cigarette packet is still one of the greatest marketing tools of the industry. The first restrictions on tobacco advertisement were executed in Germany during World War II and signed by Heinrich Hunke, the President of the Advertising Council on 7 December 1941 with the justification of the negative influence smoking has on ones health. Any advertisement illustrating smoking as being harmless and a symbol for masculinity was forbidden. As were print advertisement at sport events and in the country side (http://www.smokersnews.com/cigarette-advertising/301/smoking-banned-by-nazi-germany/, 12/12/09). The law on these restrictions have changed and have become more relaxed over the decades but are nowadays again at a point where a consequent prohibition of tobacco advertisement is demanded. In this context one may ask what effect advertisement really has on the behavior of the consumer and if advertisement can be made responsible for the alarmingly high number of smokers worldwide. According to Professor George Stigler (1963), author of the book The Intellectual and the Market Place, The advertising industry has no sovereign power to bend mens will [â⬠¦] Moreover, advertising itself is a completely neutral instrument, and lends itself to the dissemination of highly contradictory desires (p.91). The tobacco industry refers to these kinds of opinions and arguments that advertisement meliorates the market share of certain brands and does not engage new smokers. There are however a great number of scientific studies providing evidence of the coherence of tobacco advertising and consumption (Redmond W.H. 1999), showing the effects on tobacco consumption before and after an advertisement ban (Rimpelà ¤ M.K., Aaro L.E., Rimpelà ¤ A.H. 1993) as well as acknowledge the success of anti-tobacco measures (Laugesen M., Meads C. 1991) which shall be further described hereafter. The majority of econometric studies came to the conclusion that increasing investments in tobacco advertising stimulate and increase the demand for cigarettes, whilst an advertisement ban diminishes tobacco consumption (http://www.globalink.org/en/advertising.shtml#_edn3;12/12/09). This has been confirmed in the latest surveys by the United States Institute of Medicine (Lynch B.S., Bonnie R.J. (ed) 1994), the United States Department of Health and Human Services (USDHHS 1994) and the World Health Organization (Roemer R. 1993). The research on the effects of an advertising ban on the number of smokers cumulate convincing data, showing that a consequent advertising ban significantly contributes to the reduction of the quantity of smokers as seen in Finland in 1977, where tobacco ads were banned, smoking in public building was prohibited and a strong public information campaign was put into action, which reduced the cigarette consumption by 6,7% ( Smee C., Parsonage M., Anderson R., Duckworth S. 1992). It is common knowledge that the goals of advertisement are to create awareness among existing and potential customers, to create customer loyalty by identifying with the product and its brand and to gain new customers. In the tobacco industry the target audience for recruitment is young people. For cigarettes being an addictive product it is more profitable to win young people for the smoking habit, since they bear the potential of becoming life-long customers. Due to this fact and the persuasive power of advertisement, especially young people need to be protected from the marketing influence of the tobacco industry. Advertisement in general and specifically tobacco advertisement wants to deliver a statement to which the existing and potential new customer identifies with and feels connected to. Brand statements and brand images influence young people in particular no matter if dealing with clothes, technological devices, alcohol or cigarettes. (http://www.globalink.org/en/advertising.shtml#_edn13;12/12/09). Some brands are perceived as especially cool, casual or hip and therefore higher frequented. In order to contain the severe influence of advertising an attitude of life, tobacco promotion of any kind needs to be banned. The tobacco industry has been very clever finding more indirect ways to promote their products than any other industry (http://www.globalink.org/en/advertising.shtml#_edn13; 12/12/09). This inventive talent has become a necessity for tobacco marketing departments due to the increasing and very strict regimentation on advertisement already existing. Sponsorship of cultural events and sports, merchandise products available for free, point of sale promotion displays and even the use of cigarette brand names for products of a different industry, e.g. Marlboro Classics clothing (http://www.marlboroclassics.com;12/12/09), and especially the design of the cigarette package are just some examples of the tobacco industrys creative output. But again, all these promotion types transport the pretended positive lifestyle the customers are supposed to identify with and after all one fact not being transported by the industries advertisement is how harmful smoking is to the health. Smoking does not only have a negative effect on the smokers health, but also effects passive smokers, especially children. Contrary to many other stimulants such as alcohol or sweets, cigarettes have a damaging effect on the body after the first consumption. No other legal product is as addictive as cigarettes. The consequences of smoking are evident in a variety of diseases, e.g. blocked arteries, which can lead to a heart attacks and strokes, lung cancer, withdrawal syndromes when the body is under supplied of nicotine and general unfitness. The Center for Disease Control and Prevention claims in its 2007 published Best Practice Report an annual death of 438.000 people worldwide by the aftermath of cigarette consumption (p.7). In March 2005 a report was published by the British Medical Journal providing authoritative data on the impact of passive smoking and stating that passive smoking is assumed to kill 11,000 people a year in the UK only (http://www.independent.co.uk/life-style/ health-and-families/health-news/passive-smoking-is-there-convincing-evidence-that-its-harmful-476472.html; 12/12/09). An evidentiary amount of documents describe the severe impact tobacco advertising has to embolden non-smokers to begin smoking. Advertising is especially effective among young people. The number of smokers can be considerably decreased if a consequent ban on tobacco advertisement and its manifold promotion activities is put into action. Also prohibiting the display of brand details on the cigarette package, promotion at sponsorship events, distribution of merchandise products, as well as any public print, tv, cinema or radio advertisement. Additionally Dr. Murray Laugesen from the Department of Health in New Zealand subsumes the figure of tobacco consumption can be reduced by 6% if a coherent advertising ban is joined by a public information campaign on the health effects of smoking, this conclusion is supported by the latest report of the World Bank (http://www.globalink.org/en/advertising.shtml#_edn13; 12/12/09). To finally conclude a consequent solution of banning tobacco advertis ement is necessary, because the tobacco industry will continue to work out ways to promote their product and by this influence the consumers, convincing them only of the positive effect a certain brand has on the personal image rather than distributing the risks of the dangerous habit of smoking. Is Single Parenting a Social Problem? Is Single Parenting a Social Problem? Definition The issue of lone parenting is quite clearly one that is of significant importance and impact in the modern social context. It is also one that has different viewpoints, which are important to recognise in the context of this report. While the actual term of ââ¬Ëlone parentingââ¬â¢ is a given, it is important to understand the various views which are taken in order to address this problem. For example, ââ¬ËNew Labourââ¬â¢sââ¬â¢ social policy towards lone parents is generally governed by the attitudes epitomised in the mantras ââ¬Å"reforming welfare around the work ethicâ⬠and funding a system that ââ¬Å"believes in empowerment not dependencyâ⬠(Millar and Rowlingson, 2001, p xv). This quite obviously conflicts with the view which was held by previous governments, which is said to maintain the view that poverty is ââ¬Å"relieved by cash handoutsâ⬠(DSS, 1998, p 19). It is also said that the differences between these two viewpoints epitomises the diffe ring views of ââ¬Ëold Labourââ¬â¢ and ââ¬Ënew Labourââ¬â¢ (Millar and Rowlingson, 2001, p xv), and also highlights the shift between the welfare state policy to a more capitalist approach to addressing the lone parenting issue. Main Issues Given the discussion of the United Kingdomââ¬â¢s approach to lone parenting, it might be relevant to compare these provisions with those of other jurisdictions. Take, for example, New Zealand which categorises ââ¬Ësolo parentsââ¬â¢ as: (a) A woman who is the mother of one or more dependent children and who is living apart from, and has lost the support of, or is being inadequately maintained by, her husband: (b) An unmarried woman who is the mother of one or more dependent children: (c) A woman whose marriage has been dissolved by divorce and who is the mother of one or more dependent children: (e) A woman who is the mother of one or more dependent children and who has lost the regular support of her husband because he is subject to a sentence of imprisonment and is- (i) serving the sentence in a penal institution; or (ii) subject to release conditions or detention conditions (as those terms are defined in section 4(1) of the Parole Act 2002) that prevent him undertaking employment: (f) A man who is the father of one or more dependent children whose mother is dead or who for any other reason are not being cared for by their mother (Social Security Act 1964 (NZ), s 27B(1)). Arguably, in consideration of the above, it is clear that the New Zealand social security system is geared more towards caring for a woman who may be a lone parent, as opposed to a father. It might also be noted, however, that social security benefits are only paid to lone parents in New Zealand if the parent is of the minimum age of sixteen (16) years, unless emergency circumstances exist (Social Security Act 1964 (NZ), s 27B(2)). Compare this situation to that across the Tasman Sea in Australia, where the Australian Bureau of Statistics has recorded a three-fold increase in lone parenting families in the last thirty (30) years, from 7.1% in 1969 to 21.4% in 1999 (ABS census). However given this increase, it might also be worthwhile to note that lone parenting in Australia remains at lower levels than other English-speaking countries, but still higher than some countries in continental Europe (Millar and Rowlingson, 2001, p 61). Further to this, it has generally been the attitude of Australian governments to extend social security benefits to all classes of lone parenting families, irrespective of the cause of the lone parenting situation (Millar and Rowlingson, 2001, p 65). Around 47% of lone mothers were employed in 1999 and around 63% of lone fathers, and approximately 9% of both lone mothers and lone fathers were unemployed (ABS, June 1999). This perhaps symbolises a non-dependency on the welfare system, a nd that lone parents in Australia generally try to work at least part-time to supplement their welfare incomes and provide for their family. Key Dilemmas The key dilemma that has been the recurring theme throughout this paper is the need to balance income support and welfare with the need for non-dependence on the welfare system. There is a conscientious push by governments in the above countries to not encourage reliance upon welfare handouts and to push these people to seek active employment, but also recognises the various situations of lone parents who may be unable to work full time for any number of reasons. The United Kingdom obviously recognises this problem in a social context, and took steps to address it though social policy reform. Some say that this was a more ââ¬Ëheavy handedââ¬â¢ approach to the social problem, and this argument may have some merit given the approaches of other countries. New Zealand prescribes certain circumstances where welfare can be paid, and Australia has a more liberal approach to the welfare system, however all of these approaches seem to function appropriately in their individual contexts. Conclusion In consideration of the above points, it is quite clear that lone parents are a significant social problem. However, the more prominent problem is that of how to address the issue. It is quite clear that the United Kingdom has a more recent history of reforming social policy on this issue and limiting the distribution of welfare benefits. Is this the most appropriate course of action? Some would suggest no, given the experience of other countries. However, regard needs to be had for the statistics: approximately one in four of Britainââ¬â¢s seven million families are headed by a lone parent, and less than four in ten lone parents in Britain work full time (which is a piecemeal 16 hours a week statistically) (Millar and Rowlingson, 2001, p 11). This only serves to fuel the debate further, and one needs to consider the legislative and policy-based approach of the United Kingdom in context before judgement on this issue can be passed. Bibliography Books Millar, J., and Rowlingson, K. (eds), Lone Parents, Employment and Social Policy (2001), Bristol: The Policy Press Journal Articles Hughes, J., ââ¬ËLone Parents and Social Securityââ¬â¢ (2005) 36 Victoria University Wellington Law Review 1 Soley, C., ââ¬ËLessons of the Lone Parenting Battleââ¬â¢ (1997) 126 New Statesman. Legislation Social Security Act 1965 (NZ) Social Security Act 1991 (AU, Cth) Other Sources Australian Bureau of Statistics, June 1999 Australian Bureau of Statistics, census 1969 and 1999 DPI, census 1999
Saturday, July 20, 2019
Cause and Effect Essay - The Causes of Terror :: Argumentative Persuasive Topics
The Causes of Terror à There are (at least) three kinds of causes of radical Islamic terrorism: à i. Worldview: The Religious Rationale ii. Social and Political Conditions: Cultures of Despair iii. Means: The Enabling Conditions à The Bush administration has discussed only the third: The means that enable attacks to be carried out. These include: leadership (e.g., bin Laden), host countries, training facilities and bases, financial backing, cell organization, information networks, and so on. These do not include the first and second on the list. à i. Worldview: Religious Rationale à The question that keeps being asked in the media is, "Why do they hate us so much?" It is important at the outset to separate out moderate to liberal Islam from radical Islamic fundamentalists, who do not represent most Muslims. à Radical Islamic fundamentalists hate our culture. They have a worldview that is incompatible with the way that Americans-and other westerners-live their lives. One part of this world view concerns women, who are to hide their bodies, have no right to property, and so on. Western sexuality, mores, music, and women's equality all violate their values, and the worldwide ubiquity of American cultural products, like movies and music, offends them. A second part concerns theocracy: they believe that governments should be run according to strict Islamic law by clerics. A third concerns holy sites, like those in Jerusalem, which they believe should be under Islamic political and military control. A fourth concerns the commercial and military incursions by Westerners on Islamic soil, which they liken to the invasion of the hated crusaders. The way they see it, our culture spits in the face of theirs. A fifth concerns jihad-a holy war to protect and defend the faith. A sixth is the idea of a m artyr, a man willing to sacrifice himself for the cause. His reward is eternal glory-an eternity in heaven surrounded by willing young virgins. In some cases, there is a promise that his family will be taken care of by the community. à ii. Social and Political Conditions: Cultures of Despair Most Islamic would-be martyrs not only share these beliefs but have also grown up in a culture of despair: they have nothing to lose. Eliminate such poverty and you eliminate the breeding ground for terrorists. When the Bush administration speaks of eliminating terror, it does not appear to be talking about eliminating cultures of despair and the social conditions that lead one to want to give up one's life to martyrdom.
Friday, July 19, 2019
Brain and Behavior of Men and Women Essay -- Females Males Paperes Com
If we were to examine a high school calculus classroom or the staff at an engineering program of a college or university, chances are that the male to female ratio would be significantly skewed. Why are women and men so different in their choices and behavior? The brunt of popular opinion focuses on the environmental cues that lead to our distinct behaviors. But is there also an innate biological basis to the choices and differing abilities between men and women? Cognitive functioning or brain processing differences in the two genders has been a point of interest and contention for many years. The purpose of this essay is to explore if neuroanatomical and genetic differences between males and females play a role in the development of "gender-specific" behaviors, perceived intellectual strengths and professional choices. Equality regardless of gender or creed is an axiom that is crucial to our modern day society. And yet even in this 21st century, the number of women in certain "male dominated" professions, has remained fairly unchanged. Many social theorists believe that women are discouraged from such professions and that if they were given an unbiased, level playing field, that demand for these professions would be identical for both males and females. Mary Pipher, a psychotherapist for adolescent females writes, "With girls... their success is attributed to good luck or hard work and failure to lack of ability, with every failure, girls' confidence is eroded. All this works in subtle ways to stop girls from wanting to be astronauts and brain surgeons. Girls can't say why they ditch their dreams, they just 'mysteriously' lose interest" (10). Experiments have shown that women perform better when given tests that they... ...nd environment play on sexual identity is uncertain. References 1) Gender Identity Disorder by Anne Vitale 2) The Role of Estrogen in Sexual Differentiation by Elaine Bonleon de Castro 3) Gender Differences in Cognitive Functioning by Heidi Weiman 4) Sex on the Brain - Biological Differences between Genders by Deborah Blum 5) Cognitive Development 6) Gender-Related Heart Differences in Human Neonates by Emese Nagy 7) Boys will be Boys: Challenging theories on Gender Permanence by Josh Greenberg 8) Neural Masculization and Feminization by Mary Bartek 9) Thinking about Brain Size 10) Gender Issues - Excerpt from "Reviving Ophelia" by Mary Pipher 11) Women's Brains - More Effective? 12) Speech Processing in the Brain 13) The Nature Versus Nurture Debate 14) The Genetic-Gender Gap 15) Explanations of Criminal Behavior Brain and Behavior of Men and Women Essay -- Females Males Paperes Com If we were to examine a high school calculus classroom or the staff at an engineering program of a college or university, chances are that the male to female ratio would be significantly skewed. Why are women and men so different in their choices and behavior? The brunt of popular opinion focuses on the environmental cues that lead to our distinct behaviors. But is there also an innate biological basis to the choices and differing abilities between men and women? Cognitive functioning or brain processing differences in the two genders has been a point of interest and contention for many years. The purpose of this essay is to explore if neuroanatomical and genetic differences between males and females play a role in the development of "gender-specific" behaviors, perceived intellectual strengths and professional choices. Equality regardless of gender or creed is an axiom that is crucial to our modern day society. And yet even in this 21st century, the number of women in certain "male dominated" professions, has remained fairly unchanged. Many social theorists believe that women are discouraged from such professions and that if they were given an unbiased, level playing field, that demand for these professions would be identical for both males and females. Mary Pipher, a psychotherapist for adolescent females writes, "With girls... their success is attributed to good luck or hard work and failure to lack of ability, with every failure, girls' confidence is eroded. All this works in subtle ways to stop girls from wanting to be astronauts and brain surgeons. Girls can't say why they ditch their dreams, they just 'mysteriously' lose interest" (10). Experiments have shown that women perform better when given tests that they... ...nd environment play on sexual identity is uncertain. References 1) Gender Identity Disorder by Anne Vitale 2) The Role of Estrogen in Sexual Differentiation by Elaine Bonleon de Castro 3) Gender Differences in Cognitive Functioning by Heidi Weiman 4) Sex on the Brain - Biological Differences between Genders by Deborah Blum 5) Cognitive Development 6) Gender-Related Heart Differences in Human Neonates by Emese Nagy 7) Boys will be Boys: Challenging theories on Gender Permanence by Josh Greenberg 8) Neural Masculization and Feminization by Mary Bartek 9) Thinking about Brain Size 10) Gender Issues - Excerpt from "Reviving Ophelia" by Mary Pipher 11) Women's Brains - More Effective? 12) Speech Processing in the Brain 13) The Nature Versus Nurture Debate 14) The Genetic-Gender Gap 15) Explanations of Criminal Behavior
Thursday, July 18, 2019
Emotional Intelligence And The Implication Education Essay
In recent old ages companies begin to recognize the polar place of emotional intelligence and attach more importance on leader ââ¬Ës emotional intelligence development. Actually the emotional intelligence enables leaders better perform in the workplace. This essay will come to an apprehension of emotional intelligence on the footing of the writer ââ¬Ës sentiment. The first portion of the essay includes the history of emotional intelligence, its definition and the dimensions. The 2nd portion of the essay will show the deduction of emotional intelligence in service operation leading. Cardinal words: emotional intelligence, service operation leading, better public presentationIntroductionEmotional intelligence has been one of the most popular Fieldss to be developed in educational and psychological communities over the past few decennaries. Evidence suggested that cognitive ability was non sufficient for the success of a service operation leading. Particularly in today ââ¬Ës society, challenges and competitions coexist, companies call for invention and reformation. In such a complex environment, service operations leading is of critical importance in footings of service organisational public presentation for every individual service organisation. Meanwhile, the strength of the service operations leading has a close relationship with emotional intelligence. Leaderships could score high on traditional intelligence trials yet do ill in other countries in the workplace such as societal dealingss and self-assessment. Therefore, for a service operational leader, it i s ineluctable but practical to beef up emotional intelligence every bit good as to heighten leading.Historic Development of Emotional IntelligenceEqually early as in 1920, the Columbia University professor EL Thorndike foremost proposed the construct of societal intelligence. He stated that people with high societal intelligence ââ¬Å" has the ability to understand and pull off others, and can move sagely when constructing relationship with others. And in 1926, the first intelligence trial named George Washington Social Intelligence Test was released to the populace. The trial inquiries included placing the emotional province of the characters in the image and judging the jobs in the interpersonal relationship, etc. However, in the following few decennaries the attempt in this field made by the psychological community paused down because most of them attached more importance on the research of IQ trial ( the ability of mathematic, logic, linguistic communication and spacial ability ) which assumed to make up one's mind one ââ¬Ës learning ability and farther influence the development of work public presentation in the hereafter. Until 1983, Howard Gardner ââ¬Ës Frames of Mind: The Theory of Multiple Intelligences introduced the superb thought of ââ¬Å" multiple intelligences â⬠that included both interpersonal intelligence which is ââ¬Å" the capacity to understand the purposes, motives and desires of other people â⬠and intrapersonal intelligence which Gardner defined as the capacity to understand oneself, to hold an effectual working theoretical account of one ego and to utilize such information efficaciously in modulating one ââ¬Ës ain life, to appreciate one ââ¬Ës feelings, frights and motives. In Gardner ââ¬Ës position, traditional types of intelligence, such as IQ, fail to to the full explicate cognitive ability. He believed the definition of IQ which focused chiefly on mathematic and linguistic communication demand to be well modified because IQ merely has a high positive correlativity to school trial public presentation ( the higher IQ, the better prep public presentation ) . However, IQ does non hold important relation to other facets such as the work public presentation, feelings or life satisfaction. Gardner added several intelligences in the thought of ââ¬Å" multiple intelligence â⬠, including music, athleticss, self-assessment and the ability to understand others. It was the last two intelligences that made the construct of societal intelligence one time once more became extremely valued by educational and psychological communities. However, the construct of emotional intelligence was non introduced until a summer ââ¬Ës twenty-four hours in the confab between two psychological science professors, Peter Salovey, now dean of Yale College and professor of psychological science at Yale University, and John Mayer, now professor at the University of New Hampshire. They were speaking about the cognitive and emotional research and discoursing a politician who was smart but acted dumb, which led to the decision that ââ¬Å" smart determination doing requires more than the mind as measured by traditional IQ â⬠. Later they focused emotional intelligence on the abilities to comprehend and utilize emotions as portion of thought. The 1 who really made the term emotional intelligence out of academic circle and be good accepted by the populace as a day-to-day used term was Harvard University professor Daniel Goleman and his book Emotional Intelligence which was the best seller around states. His sentiment set off a haste to emotional intelligence globally. Goleman discovered that one ââ¬Ës emotional intelligence has an imperative impact on his public presentation in the workplace emotional intelligence either as an employee or as a leader and as the place gets higher, emotional intelligence ââ¬Ës influence gets greater. In add-on, emotional intelligence ââ¬Ës impact is even more obvious on certain types of work such as selling, gross revenues and client service.What is Emotional Intelligence?Mayer and Salovey foremost defined the term Emotional Intelligence by simply concentrating on perceiving and modulating emotion without believing about feelings. Then they reviewed and refined their earlier definit ion, expanded its content as ââ¬Å" the ability to comprehend and show emotion, assimilate emotion in idea, understand and ground with emotion, and modulate emotion in the ego and others â⬠Goleman ( 1998 ) described emotional intelligence as a individual ââ¬Ës self-awareness, self-confidence, self-control, committedness and unity, and a individual ââ¬Ës ability to pass on, influence, novice alteration and accept alteration There exist many different apprehensions of emotional intelligence by different psychologists. These are emotional intelligence definitions from two governments. Even though the definitions were expressed in different words, they are similar to some extent that emotional intelligence is the ability to measure and pull off one ââ¬Ës ain emotional behaviour while able to comprehend and understand other ââ¬Ës emotions. Finally is the ability to pass on and influence others through a good and close relationship. In the undermentioned portion, I will discourse my understanding on emotional intelligence in footings of five dimensions proposed by Goleman.Dimensions of Emotional IntelligenceEmotional intelligence is a set of competences and personal traits. These accomplishments contribute to a individual ââ¬Ës ability to pull off and supervise his or her ain emotions, to right estimate the emotional province of others and to act upon sentiments ( Caudron, 1999 ; Goleman, 1998 ) . H armonizing to Goleman, my apprehension of the term ââ¬Å" Emotional Intelligence â⬠includes five dimensions: Self-awareness Self- consciousness is the ability for us to research our single personalities, behaviour, beliefs and value systems. Because we have different reactions to the external environments, so when we assess our emotional behaviour or feelings, we will compare our current behaviour to our ain criterions and believes to derive a better consciousness of ourselves. It is the anchor of emotional intelligence ( Goleman, 1995 ) . Self-awareness may include assurance and independency. Being confident and independent, a individual can be self-asserting and responsible to do determination. A feeling of assurance and independency besides enables a individual to hold the capacity to cover with unexpected challenges and issues. Self-regulation Self-regulation is the ability to believe before moving and command negative urges and tempers in cheque. It can besides be thought of as the successful integrating of emotion and knowledge ensuing in appropriate behaviour. Self-regulation, besides known as self-management, includes facets such as keeping criterions of honestness and unity ( trustiness ) , taking duty for one ââ¬Ës public presentation ( conscientiousness ) , being comfy with fresh thoughts and attacks ( invention ) , and managing alteration ( adaptability ) . As for adaptability, John Mayer and David Caruso commented that ââ¬Å" Manager who can believe about emotions accurately and clearly may frequently be better able to expect, header with, and efficaciously pull off alteration â⬠. Motivation Motivation is the emotional inclination steering or easing the action toward a coveted end and motive can arouse, dominate and support certain behaviour to accomplish ends. It ââ¬Ës the indispensable and important component in puting and achieving ends. Optimism is the imperative constituent of motive. It is non about believing everything will be all right without attempt. Optimism is more about the emotion covering with danger and prehending chances for the organisation. When covering with challenge, a leader should be positive and actively happen out other ways to defuse the crisis. It is non sufficient for a leader to work out troubles with an optimistic attitude. At the same clip, a leader should be sensitive plenty to delve out the chance brought by the challenges and take advantage of them to accomplish enormous success. Empathy Empathy is the apprehension of the feelings of others, their concerns and demands, feelings, positions. It can be broken down into seeking apprehension, development of others ââ¬Ë abilities, leveraging diverseness to let new thoughts and chances to be heard, and being politically cognizant of a squad ââ¬Ës demands and power construction ( Goleman, 1998 ) . Empathy is the ability to set ourselves in person else ââ¬Ës places ; to see the universe through those who are different from us. ( Obama ) Empathy is closely related to compassion, but non sympathy. It requires you to see the universe from another individual ââ¬Ës position and acquire emotional information about them and their place. By roll uping and analysing information about other people ââ¬Ës feelings, you are able to better understand them. Social accomplishment Social accomplishment is indispensable to emotional intelligence. It is the ability to ease interaction and edifice relationships with others. Leaderships have to acquire along good with other people in the workplace, bring oning interesting responses and act uponing others with your ain personal appeal. Good societal accomplishment enables leaders to cut down struggle and increase engagement or aid in obtaining information or completing undertakings. These are five dimensions in emotional intelligence and their constituents and deductions in my apprehension. Following I will travel deep into the significance between emotional intelligence and service operations leading.The Implications for Service Operations LeadershipIn order to exemplify why emotional intelligence is importance to serve operations leading, two instances will be displayed to show the polar function emotional intelligence drama in the leading.Case oneMany Australian fire services are predominated by ââ¬Å" bid and control â⬠operational leading. Because the Fire Service ââ¬Ës primary function is for the protection of life and belongings. For this, the appropriate direction manner is ââ¬Ëcommand and command ââ¬Ë . Under such leading manner, the balance between ââ¬Å" undertaking focal point â⬠and ââ¬Å" people focal point â⬠is broken. More attending is paid on undertaking focal point instead than people. Fire service employees feel und ervalued, unmotivated and suffer low morale because leaders ignore the fact that ââ¬Å" undertaking â⬠is achieved by people even though it is more of import. The impact of this state of affairs is that big per centum of employees are detached which means that they merely want to complete the minimal work so that they would non be laid out, stated in a recent study by the Gallop Poll. A leader without emotional intelligence might take to this circumstance. The leader without important emotional competences such as empathy, self-assessment, societal accomplishments or flexibleness is incognizant of the importance of balances the two undertakings. This sort of leader can non be effectual in decision-making or mission-assigning. Fortunately, merely 3 % of the exigency response activities are fires and exigencies, which mean the other 97 % of runing leading can be flexible and emotional to accomplish effectual direction. Besides leaders who have better developed emotional intelligence will be much more effectual in winning the Black Marias and heads of employees. After recognizing the challenge of uneven balance, Fire Services wage more attending to leaders ââ¬Ë emotional intelligence. Leaderships began to demo consideration to the fire new combatants come ining the fire service. The new entrants normally come from diverse backgrounds, ages, educational degrees and nationalities and have different believes. Be empathy and seek to understand the employees ââ¬Ë state of affairs can take to shut relationship between leader and employees.Case TwoFrank Sims was a leader in Roadway Express Inc. and he worried about the increasing harm job on lading procedure and during the transit would impact the relationship with clients. In light with the current state of affairs, Sims recalled a workshop on emotional intelligence and realized that the stevedore and drivers should understand how of import lading t he trucks was for their company. The other twenty-four hours, he called the senior transit director, the leader of one of the company ââ¬Ës most of import clients to acquire aid in videotaping and employee interview. All these stuffs were used to assist the Roadway Express employees to hold a to the full understanding about the whole concern procedure between the company and the client, the concern theoretical account and concern mission. The stevedores and drivers were impressed and they began to hold a good appreciation of the function they played in the concern procedure. They became more cautious and serious when burden and transporting. Because the services provided by service companies are intangible, they can non be felt or touched. As a consequence, it is even more hard for employees to recognize how of import their public presentation will be in the concern operation system. Sims put frontward an first-class thought to mobilise the enthusiasm of the employees and do their company better off. They do so by utilizing their emotional intelligence to make an ambiance in which people want to make and be their best. High emotional intelligence aid service operation leader to transfuse followings a sense of ends and the importance of the undertaking, stress enthusiasm, flexibleness and organisation individuality. Other benefits include: Leaderships with high emotional intelligence in service organisation may frequently be better able to expect, get by with and efficaciously manage alteration in the environment full of uncertainness and revolution. This type of leader can set themselves harmonizing to the environment, will non panic and quiet down rapidly, particularly in the scenes covering with client ailment and service recovery. Leaderships who do non hold high emotional intelligence or are unwilling to develop it might hold some troubles in set uping relationships with their foremans, co-worker, subsidiaries and clients. As being a leader, it calls for the ability to animate, to actuate, to develop subsidiaries by naming their development demands and to promote behavioural alterations ( Velsor, et al.,2010 ) . Emotional intelligence enables a leader to place and analyse ain strength and failing, why he is the manner he is and come to understand the influence on people around ( Dijk and Freedman, 2007 ) ( Velsor, Mccauley & A ; Ruderman, 2010 ) .DecisionA leader in service operation organisation has to hold DIJK, C. F.-V. & A ; FREEDMAN, J. 2007. Distinguishing emotional intelligence in leading. Journal of Leadership Studies, 1, 8-20.
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